FAQs

Frequently Asked Questions

Get answers to your financial planning questions with our FAQ. Learn about our services, team expertise, and how we support your financial goals. Don’t see the answer to one of your questions? Contact us.

How is Emerj360 different from Trust Point?

Emerj360 was built on Trust Point’s foundation of strong values, fiduciary standards and 100+ years of financial know-how. Emerj360 allows Trust Point to expand its services to investors who have between $50,000 and $1 million in assets, and less complex money management needs.

Why is it called Emerj360?

Our team is all about helping individuals ‘emerge’ into the next phase of their lives – whether it be heading into retirement, starting to save for retirement, or just beginning their financial journey. The Emerj360 team takes a ‘360-degree’ view of each client’s situation to help them meet their goals and invest confidently.

Who is your ideal client?

Emerj360 focuses on helping individuals with financial planning for milestone moments and those who have been saving for retirement, but are wondering if they are on track to meet their retirement goals. Our clients are often between 45-65 years old, and have between $50,000 and $1 million in assets who are looking for guidance as they prepare a strategy for their financial future

Why is $50,000 your minimum?

The Emerj360 team is committed to providing a high level of service to all clients while also giving them access to various educational resources. To best serve this group and to be able to provide individual financial planning, we have established our minimum at $50,000.

How is Emerj360’s compensation calculated?

Emerj360 charges a fee based on Assets Under Management (AUM) that is 10 basis points a month, or 0.10% a month. This is calculated monthly based on the account value(s) at that time. The fee is deducted from the designated account(s) each month.

Do you work on commission or get paid to sell certain investments?

No. We are not associated with any investment or insurance company. We don’t utilize any investments that have 12b-1 or load fees (revenue-sharing agreements). We utilize low-cost Exchange Traded Funds (ETFs) with no revenue-sharing streams to construct portfolios. We are fiduciaries, always acting in your best interest.

Can I call you if I have a non-investment-related financial issue (i.e. Insurance or mortgage questions?)

Yes! As part of our services, you are able to call our local team at any time to talk about anything investment or financial-related.

You mean to tell me you offer continuous, ongoing advice regarding my finances?

Yes! The Emerj360 team is here whenever you need us.

How often will we meet?

Our planning process kicks off once your account is funded with at least $50,000. You will complete your initial financial plan with a certified team member and meet (virtually or in person). We will review your plan every few years or more often if you have a major life change. You are always welcome to meet with us more often if circumstances change and you’d like to review your plan.

Who will I work with?

You will be working with the dedicated Emerj360 team, a division of Trust Point, who also have access to the experienced financial professionals from Trust Point.

What are your financial planning credentials?

Our certified professionals will work with you on your financial plan and address any questions you have regarding your financial goals and how to achieve them. Certification is only awarded after mastering financial planning skills proven with course study and demanding examination. Since Emerj360 is a division of Trust Point, we are also backed by 100+ years of financial know-how. We have credentialed people, from CPAs to attorneys, who can bring a wide array of financial insights.

What does it mean that you are a fiduciary?

It means we are legally obligated to place your interests ahead of our own. Fiduciaries also must disclose their fees, how they’re compensated, and any other information related to potential conflicts of interest that might influence an individual’s decision to use their services. Emerj360 is free from any conflicts of interest in the investment options we provide to our clients.

How much money do I need to retire comfortably?

Generally speaking, most retirement planners agree that 70-85% of annual household income when working is required in retirement. That generally means someone will need roughly eight to ten times their household income saved to replace enough of their income to retire. 

Think about your current expenses now, and how those will translate into retirement. Perhaps your mortgage payment will disappear, or you won’t need to spend as much money on gas for your car. But, remember that you may have new expenses during retirement — like funding those hobbies you always dreamed of pursuing, or traveling around the world.

How do I know if I am on track to retire?

First, you’ll want to ask yourself if your retirement savings goal is realistic and consider different variables in your calculations. For example, will you need more money to pay retirement expenses than you initially calculated? What impact could inflation have on your retirement savings goal? Will you have other sources of income to supplement your retirement savings?

It’s also a good idea to have specific checkpoints along your retirement journey. For example, at age thirty, many retirement planners recommend having one times your household income saved; at age forty total savings should have increased to three times your household income; and at age fifty total savings should have increased again to six times your household income. A typical savings goal is having eight to ten times your household income saved at retirement.

When should I claim Social Security?

Individuals can choose to collect retirement benefits as early as age 62 or as late as age 70. For those who elect to start benefits before full retirement age, a permanent reduction applies depending on how early benefits are collected.

The right time for you to start taking Social Security depends on factors like your health, life expectancy, spousal benefits, income needs, and retirement goals. While there’s no right or wrong answer of when to start claiming your benefits, there’s a lot to consider. You can claim Social Security as early as age 62, but your monthly benefit will be permanently reduced. If you choose to wait until full retirement age at age 66 or 67 (depending on your birth year) you would receive full benefits. If you wait until age 70, you’ll receive the highest possible payout.

Should I roll over my 401(k)?

When considering whether it makes sense for you to roll over your 401(k), there are several advantages and disadvantages to be aware of depending on your goals, investment options, and tax situation. Here are your four options of what to do with your plan:

  1. Roll your money to Emerj360 or another provider
  2. Leave your money in your former employer’s plan
  3. Roll your assets to your new employers plan
  4. Cash out your retirement savings plan

View our list of advantages and disadvantages for each option in our blog: 4 Retirement Rollover Options.

Contact Us